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You Can Negotiate Anything, Anywhere, Anytime

Sunday, November 29, 2009

Layaway for the Holidays


Layaway is here again this year. Last year Sears and K-Mart brought back layaway, and now for the 2009 holidays, many other companies have joined in such as Walmart (jewelery only), Costco, Target, TJ Max, Toys-R-Us and Babies-R-Us (bikes, televisions, strollers)especially for high ticket items.

In case you don't remember layaway from your childhood, layaway is a way to purchase an item without paying the full price upfront. Instead of taking the item home and paying with a credit card or some other installment plan, the customer does not take the item home until all payments are completed. The customer pays a non-refundable fee upfront and has a payment plan to pay the amount due. It the customer does not pay all the installments, generally, the customer still gets a refund of payments made minus the nonrefundable fee and the item goes back on the shelf.

Layaway goes way back. People bought farm equipment and sewing machines on layaway. It was also popular after the Great Depression in the 1920's and 1930's. Some stores continued the tradition, but it had lost favor, probably because we have become a nation of people who want instant gratification and don't want to wait to actually get the item to take home. They would rather just use a credit card and get it over with.

But Layaway has made a comeback. Because so many holiday buyers are cash-strapped and can't get credit cards, many stores are bringing the concept of layaway back and many people are discovering it again. There are even some modern twists to it. There are now websites like elayaway.com where you can pick out your item, sign up for a layaway plan, and when you are finished paying, your item will be sent to you.

What are the pros and cons of the layaway system?

Advantages:

1. You can reserve an item that may go out of stock such as popular Christmas toys.
2. You can avoid high credit card interest.
3. You won't have that holiday hangover with big payments after the holidays.
4. If you change your mind and don't pay all installments, you get your money back, minus fees.
5. You can shop early, but pay later.

Disadvantages:

1. Even with layaway, you still might not be able to really afford the item.
2. There is delayed gratification; this is more important to some than others.
3. If you pay your installments by credit card, you may still have high interest payments.
4. Maybe you could have gotten the item cheaper with post-holiday sales.

As in any transaction, Let the Buyer Beware.
Ask yourself these questions:

1. With the present economy, can I really afford this item?
2. Can I get it cheaper elsewhere?
3. Can I wait and pay in full and not incur any fees?
4. Will I really get my money back if I don't make all the payments? Check the fine print on anything you sign.
5. Are you paying installments on credit cards and defeating the purpose of the layaway?
6. How much are the fees? Can I afford to lose them?

If used wisely, layaway can be a viable alternative for holiday shopping.


Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Monday, November 23, 2009


How To Negotiate With Your Family During the Holidays



Ever notice that when you get together with your family for the holidays that the same arguments and resentments bubble up through the good cheer year after year. Despite your best efforts not to let your siblings' comments bother you, you end up playing the same role in your family that you had in junior high. Here are some tips for getting along with your family this holiday season.

1. Concentrate on having a great holiday and don't get distracted by your emotions.

During this stressful holiday season, it is important to check your emotions at the door. Emotions such as anger or resentments lead to lack of control. You need to get past this stage if you are going to have a happy holiday. If you are the one who is angry or upset, you need to concentrate on what you what to accomplish (such as no scenes or confrontations) and not let anything stand in your way. It does not matter if you don't like a member of your family. Even if someone is rude, insulting, or even baiting you, don't give him or her the satisfaction that he or she has gotten to you.

2. Look Forward Not Back. The Past Is Called The Past For A Reason.

Don't try to settle old scores during the holidays. Remember your goal is to get through the holidays without any flare-ups. Even if one of your siblings did something to you in the past that still makes you mad, get beyond that and try to live in the moment and be happy. No matter how sophisticated and worldly we have become, somehow those same roles we had in high school show through and the same old pecking order manifests itself. In this situation, déjà vu is not a good thing.

3. Be Willing To apologize.

If you are estranged from a relative, maybe this is the year you will make the first move to reconcile. Be prepared to shoulder some of the blame even if you don't remember what the original argument was. Don't say, "I did not do anything wrong." or "It is against my principles to apologize!" That is beside the point. When considering whether to make the first move, keep in mind that people do make mistakes. Also consider that your first move may be rejected and don't be upset by that. At least you know that you made the effort and tried to take the high ground. A sincere apology, and I mean sincere, can go a long way.

4. Beware And Be Aware.

Be aware and don't let your guard down. Even if you think the holidays are going smoothly, don't be lulled into complacency. Be careful what you say and how you say it. One well-placed comment or zinger by you or someone else can spoil the whole holiday mood. Be alert to others' feelings. It is only a couple of days and you can get through it.

5.Be Thankful.

Be thankful for being able to share the holidays with your family. Remember that some of them may not be around next year or the year after and those very maddening habits you dislike now, you might even miss when they are gone. Try to remember all the good things and accentuate the positive. As my mother says, "If you can't say something nice, don't say something at all." Try saying something nice and see where it takes you. Happy Holidays.



Mary Greenwood, Mediator, Attorney and Author of
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of ten book awards
Best National Book Award Winner, Law Category
Pinnacle Book Award Winner, How To Category
Winner, How To Category, Readers View Book Awards
Finalist ForeWord Magazine Book of the Year Awards
Best How To Book, Beach Book Festival
Best E-Book, New York Book Festival
Best E-Book, Indie Excellence Award
Spirit Award, South Florida Writers Association
Honorable Mention, London Book Festival
How To Negotiate Like A Pro
Winner if six book awards
Best How To Book, DIY Festival
Runner Up, E-Book and Self-Help Category, New York Book Festival
Finalist Best National Book Awards, Self-Help Category
Finalist ForeWord Magazine, Self-Help Category
Honorable Mention, London Book Festival

Best National Book Award, Law Category

Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Friday, September 25, 2009

How To Mediate Like A Pro and How To Negotiate Like A Pro Published by Macmillan India Publishers


Macmillan Publishers India has just published both of my books, How To Mediate Like A Pro and How To Negotiate Like A Pro.

The Vision of the Publishing Company is the following:
“To contribute towards the upliftment of education in India and to provide highest quality education materials” Rajiv Beri
Managing Director.

HISTORY
Two brothers Daniel and Alexander Macmillan founded Macmillan in England in 1843. They started publishing the works of great authors and writers. As the company grew, an ambitious expansion programme was initiated in the late 1960s when Harold Macmillan retired from politics after his spell as Prime Minister of England and became chairman of the company.

Verlagsgruppe Georg von Holtzbrinck GmbH, a large media group created in 1971, whose headquarters are in Stuttgart, owns the Macmillan group.

Macmillan has been operating in India since 1892. It is amongst the oldest publishing companies in the country and has provided high-quality educational books to generations of Indians.

Macmillan is one of the largest and best-known publishers in the world. It is characterised by high-quality academic, educational, fiction and non-fiction publishing in many forms: educational course materials, science, technology and medicine, college textbooks, dictionaries, monographs and reference materials. A unique player in India’s education market, Macmillan Publishers India enjoys a cutting-edge niche as partner-in-progress in the socio-economic development of the country. It is in this field that Macmillan's flame burns the brightest – publishing educational books and materials for over 100 years.



Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Saturday, July 18, 2009

How To Negotiate Like A Pro: Questions to Ask To Get A Good Deal








In this economy everyone wants to negotiate or haggle for the best deal. I have compiled a list of questions to ask when you are trying to negotiate a better price or deal. If one of these questions does not elicit any response, try another. Be persistent.

Here are the questions:

1. What is the best you can do?

Sometimes there is usually what I call "wiggleroom" built-in on the price of the item. It does not hurt to ask even in places where you don't think you can get a discount.

2. Is this the lowest price?

This sounds like question 1 but is a little different. If one does not work, try this question to see if you get a response.

3. What is the lowest price if I buy 2?, 5? or 10?

Try buying in bulk. This can make a big difference.

4. What if I pick up the item?

This can save them considerable expense especially if free shipping is offered.

5. Can you give me a discount since it is chipped, damaged, or a floor model?

Often a damaged item is very hard to sell so a seller may be glad to get this sold even at a reduced price.

6. Since you are already in the neighborhood, can you mow my lawn, too?

Seize on an opportunity if a worker that you need is already doing a similar job in the neighborhood. The convenience may allow the seller to give you a large discount. Remember time is money if he is already in the neighborhood.

7. Are you willing to barter?

I am a carpenter, massage therapist, piano teacher, and I am willing to trade my services for yours.

8. Are you willing to do a trade?

I will give you this if you give me that.

9. Is there going to be a sale? Is this on sale?


If there is going to be a sale in the near future, the seller may give you the sales price now or allow you to come back with your receipts during the sale and get the discount then.

10. Why don't you give me a discount and you won't have to carry this heavy item home?

Especially at the end of the day at an antiques fair, where the packing up can me a hastle, it might be an attractive offer to sell an item today and not have to keep shlepping it.

11. Can you give me an upgrade?


If you get bad service, especialy in a hotel or with the airlines, ask for an upgrade or free stay or flight. Some companies are really into customer service and may give you something for your inconvenience. Even if you didn't get bad service, explain that you have special needs and ask for them to help you.

12. Can I have a free refill or a free sampler?


Once you are in a restaurant, ask for a free refill for your drink. Ask for a free dessert sample. Ask for three for the price of two.

13. Can you throw something extra into the deal?

If you are getting a high ticket item, ask for something else to be thrown in. For example if you get a sofa, ask for some free pillows. If you get the expensive necklace, ask for the earrings free. You get the idea.

14. Do you do layaway?


Layaway is something that people may consider very archaic, something that is no longer fashionable. However, layaway may be the new credit card. It is a way to get something you want but can't pay for at this time without paying any interest fees. Generally a fee is paid to hold the item. Even if not advertised, ask for it anyway.

Once you start thinking about getting a better deal, the questions are endless. Don't give up. Keeping trying.




Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

More Bookstore Pictures Mary Autographing Books






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Photographs courtesy of Anita Trezvant,
owner of Hope Gallery, 435 Hope St.








Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

How to Negotiate Anything Talk at A Novel Idea Bookstore in Bristol, RI




Here is a picture of the talk at A Novel Idea, a wonderful independent bookstore in Bristol, Rhode Island.




Photograph courtesy of Anita Trezvant,
owner of Hope Gallery, 435 Hope St



Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Friday, July 10, 2009

Greenwood speaking July 16th at Bristol Rhode Island bookstore, A Novel Idea



Meet Mary Greenwood

Thursday July 16th 6-8 pm

“How To Negotiate Like A Pro”

Join us for an evening of learning how to negotiate anything, anytime, anywhere! Everyone encounters countless situations where they can negotiate. Whether it’s with your spouse, a realtor, hotel, or a boss, having the skills to negotiate will make the most of these opportunities. With the right preparation and approach, negotiating will become second nature!

About the Author – Mary Greenwood is the Assistant Vice President Human Resources Labor and Employment Counsel for Roger Williams University. She has also written How To Mediate Like A Pro. Her books have won 16 book awards. She lives in Bristol with her Boston Terrier, Betty

A “Novel Idea” Ltd. Booksellers
450 Hope St. Bristol
401-396-9360
Complimentary beverages and light fare will be served


Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Monday, June 29, 2009



Here is the article that appeared in the iUniverse Newsletter today.


Author Spotlight --- Mary Greenwood


For more than 25 years, Mary Greenwood has worked to build a reputation as a successful mediator, arbitrator, trainer, law school professor, attorney, negotiator, and human resources director. Yet in a matter of minutes (the time it took to mail a letter), the author picked up several key boosts that have helped her sell an impressive number of books. Those boosts came in the form of awards.

Greenwood’s books, How to Negotiate Like a Pro and How to Mediate Like a Pro, have won 16 publishing The author began formulating ideas for her series while working as a chief negotiator for the City of Miami Beach. She took down notes of tactics that worked and those that did not. “My ‘aha’ moment came when I realized that these rules would work in any kind of situation,” said Greenwood. “That’s when I knew I wanted to write a book so that anyone could learn how to solve disputes.”

Once her first book, How to Negotiate Like a Pro, was completed, Greenwood began her search for a publisher. “I wanted to control my manuscript and to be published in a short time period,” Greenwood said. “In addition, I wanted assistance with formatting, designing the cover, getting the ISBN number and other logistics.” She soon found a publishing package that met her needs at iUniverse.

Her published books have received praise from a number of the top book awards and writing competitions open to self-published authors. How to Negotiate Like a Pro has won six awards, including best how-to book at the DIY competition and finalist in the USA National Best Books Awards. How to Mediate Like a Pro has won 10 awards, such as the best how-to book at the Reader Views Book Awards and best how-to book at the Beach Book Festival. Both books have been finalists for ForeWord Magazine Book of the Year Awards.

Greenwood attributes her books’ success at competitions to their individuality. “Even though many books have been written about negotiating and mediating, mine are unique because they are based on my own experience,” said Greenwood. “They are easy-to-read and not full of legalese.”

The awards her books won have helped Greenwood’s book sales. Not only does each award raise her Amazon ranking, but readers feel more comfortable buying her books. Greenwood said, “The awards give the reader validation that the book will be worthwhile.”

Greenwood also offered advice for authors interested in winning awards and competitions. “Pick the right category,” said Greenwood, “Look at previous winners to see if your book ‘fits’ the category. Sometimes applying in two categories helps your chances.”

Currently serving as the Assistant Vice-President of Human Resources and Labor and Employment Counsel at Roger Williams University, Greenwood remains passionate about her work. “I am putting my negotiation and mediation skills to good use,” she said.

Greenwood hopes her books have impacted not only professionals, but anyone who is involved in any kind of dispute. She plans to publish the third book of her series, How to Interview Like a Pro, later this year.


Publishing Awards won by Mary Greenwood

How To Mediate Like A Pro
Best National Book Award Winner, Law Category
Pinnacle Book Award Winner, How To Category
Winner, How To Category, Readers View Book Awards
Finalist ForeWord Magazine Book of the Year Awards
Best How To Book, Beach Book Festival
Best eBook, New York Book Festival
Best eBook, Indie Excellence Award
Runner Up, eBook, DIY Festival
Spirit Award, South Florida Writers Association
Honorable Mention, London Book Festival

How To Negotiate Like A Pro
Best How To Book, DIY Festival
Runner Up, eBook Category, New York Book Festival
Runner Up, Self-Help Category, New York Book Festival
Finalist Best National Book Awards, Self-Help Category
Finalist ForeWord Magazine, Self-Help Category
Honorable Mention, London Book Festival


Email: howtonegotiate@aol.com
www.marygreenwood.com

Saturday, June 27, 2009

Greenwood is Author of the Month at iUniverse





In the July iUniverse newsletter, I am spotlighted as the Author of the Month. iUniverse, the self-publisher of both of my books, How To Negotiate Like A Pro and How To Mediate Like A Pro, contacted me as a result of the 16 book awards that I have won. They interviewed me with a list of questions about my books and my book awards. I will post again when the article is circulated.

This article comes at an interesting time for iUniverse and Author Solutions, its parent company. For the first time the number of self-published titles brought to market in 2008(284,370) is more than traditionally-published books. The Author Solution publishers, Author House, iUniverse, Trafford Publishing, and Xlibris brought over 21,000 new titles to market in 2008. I am proud to be one of twelve authors spotlighted in 2009.

Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of 10 book awards
Second Place, Finalist Magazine Book of the Year Awards
Winner, Pinnacle Awards
Winner, Reader View Awards
Runnerup, E-Book, DIY Book Festival
Best National Book Award, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
HOnorable Mention, London Book Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Sunday, May 31, 2009

How to Mediate Like A Pro Wins the Silver

How To Mediate Like A Pro Wins the Silver Award in the ForeWord Magazine Book of the Year Awards in the Self-Help Category.

Winners were announced at the Book Expo America in New York City on Friday May 29th. ForeWord Magazine honors books published by independent book publishers and books that are self-published.

This the tenth book award for How To Mediate Like A Pro.

Greenwood is now working on How To Interview Like A Pro which will be published later this year.




Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com