You Can Negotiate Anything, Anywhere, Anytime

Wednesday, September 27, 2017

Negotiation Tip of the Day September 27

If you lost your cable during Irma or Maria or for any other reason, be sure to call your provider and ask for a credit.

I just called XFinity/Comcast and got a $24.14 credit on my next  bill. Getting a credit is not publicized, but the customer service rep dutifully calculated and added the credit. Figure out ahead of time how many days you were without cable. I don't know if XFinity actually has a way to know how long the cable was out, but they accepted the two days figure that I gave them.

Mary Greenwood, Mediator, Attorney and Author of How To Negotiate LIke A Pro: How to Resolve Anything, Anytime, Anywhere, Winner of 9 book awards; How to Mediate Like a Pro, winner of 12 book awards;  and How to Interview Like a Pro, winner of 12 book awards.

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