Reader Views Five Star Review of How to Interview Like a Pro

How to Interview Like A Pro: Forty-Three Rules for Getting Your Next Job (Paperback)
Reviewed by Vicki Landes for Reader Views (12/10)

Award-winning author Mary Greenwood puts her skills and experience on paper yet again in her latest `like a pro' installment, "How to Interview Like a Pro: Forty-Three Rules for Getting Your Next Job." Within the pages, she gives practical and realistic recommendations on how to act, what to say (and even not say), when to follow up, what to wear, and much, much more. Greenwood's book makes for a quick and easy read with the implementation of her advice just as simple.

"How to Interview Like a Pro" is relevant and widely applicable, especially in today's struggling economy. Jobseekers need the right tools in order to stand out from other applicants and Greenwood offers exactly that. Each of the forty-three rules can be used by the young and old, the new and experienced, and even the entry-level to executive hopefuls. Ultimately, the book seeks to prepare the reader for what they could potentially encounter, such as questions, interviewing arrangements (i.e., one-on-one or panel type scenarios), and even the out of the ordinary situations. Further, readers are armed with a list of questions and subjects that employers cannot, by law, bring up in the interview process. These questions include information on race, religion, health and genetic backgrounds, sexual orientation, and even marital status. Greenwood concludes her book with helpful contact information for each state's employment agencies.

"How to Interview Like a Pro" is organized in short, helpful rules which makes learning each of them quick and painless. Greenwood writes with authority and experience while giving plenty of encouragement and support. She also includes some fun anecdotes of her own interviews and what she's learned from them.

"How to Interview Like a Pro: Forty-Three Rules for Getting Your Next Job" is THE `down and dirty' for learning how to interview in the most professional and prepared way possible. Author Mary Greenwood already has two, multiple-award-winning books under her belt and this latest release is sure to garner the same type of attention and honors. Today's tough economy calls for applicants who know how to make themselves stand out in a sea of nameless, faceless resumes and Greenwood's book gives those elusive `hows' and `whys' to make for a more successful employment search. A must read for any job seeker!





Mary Greenwood, Mediator, Attorney and Author of How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers Association Email: howtointerview@aol.com
www.marygreenwood.org

Launching How to Interview Like a Pro, 43 Rules for Getting Your Next Job

I have been working on How to Interview Like a Pro for the last few months so that it would be published in December. It is based on my experience as a Human Resources Director, Head Hunter, and lawyer. I also used my personal experience and anecdotes from my own job searches. At lastest count, I have had 25 jobs and hundreds of interviews.


How to Interview Like a Pro was written for anyone looking for a job, especially recent college graduates. I am launching How to Interview Like a Pro on Amazon.com. Anyone who purchases How to Interview Like a Pro on Amazon will get a free How to Mediate Like a Pro, which has won twelve book awards and I will pay the postage for the free book. All you have to do is send me a receipt of the Amazon purchase to Mgreen464@aol.com.

Happy Holidays.


Mary Greenwood, Mediator, Attorney and Author of How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

How to Interview Like a Pro just published

How to Interview Like a Pro: 43 Rules for Getting the Job You Want has just been published with Rising Star and Editor's choice designation by iUniverse.

The book is based on my 25 years as a Human Resources Director and Attorney as well anecdotes from my experience as an applicant over the years.

There are tips on preparing for the interview, answering those unusual interview questions and knowing which questions are illegal.

Soon I will put some excerpts from How to Interview Like a Pro on this blog.

My first book signings will be in January 2011.








Mary Greenwood, Mediator, Attorney and Author of How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit Award, South Florida Writers Association Email: howtointerview@aol.co website: mwww.marygreenwood.org

How to Interview Like a Pro selected as Editor's Choice by iUniverse

My new book, How to Interview Like a Pro, 43 Rules for Getting Your Next Job has been selected at Editor's Choice by iUniverse, who is publishing the book. The new book is based on my experience as an attorney, human reources professional, and search firm interviewer. It also includes many tips and anecdotes from my own experience getting 30 jobs over my career and surviving hundreds of interviews.

How to Interview Like A Pro is still in production and will come out in December, 2010. I will be giving more information about the book in weeks to come.

Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards: Best How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

Peter Diamond of MIT wins Nobel Prize in Economics but is not experienced enough to get on the Federal Reserve

Peter Diamond won the Nobel Prize in Economics today. His research on unemployment is good enough to earn him the Nobel Prize in economics but not enough to get him on the Federal Reserve. His research is on the gap between the number of jobs available and the number of people who are still looking for jobs. What is wrong with this picture?

Do you think Congress will change its mind and decide he might be qualified to take the position on the Federal Reserve Board?


Mary Greenwood, Mediator, Attorney and Author of How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

Be Persistent in Your Negotiations

Be Persistent



I always learn something about negotiating after a visit with my grandsons ages 1.5 and 3.5. One of my grandsons was very interested in obtaining a special car from Disney's Animated Film Cars. Watching him, I learned a lot about persistence and intend to incorporate some of these rules in my own negotiations.

Rules on Persistence

1. If you really want something, don't give up.

2. Have a one-track mind.

3. Ignore whatever is being discussed and go back to that issue every chance you get.

4. Remind the other party frequently that this is all that you want.

5. Tell the other party that you are willing to have a tantrum if you don't get it.

6. Tell the other party that there is no substitute for the item you want.

7. Keep talking about this item no matter what is being discussed.

8. If you see it, pick it up in the store and don't put it back.

9. Make it clear that you are not leaving unless you get this item.

10. If there is discussion you don't want to hear, put your fingers in your ears and say "la-la-la-la-la."

11. Explain that you do not have an identical one at home; the one at home is green and this one is blue.

12. Explain that even if this is expensive, it will be worth the cost because you will not ask for another one.

13. Even if this won't fit in the suit case, it can be shipped home.

14. Explain that this is the only thing that can make you happy.

15. If all else fails, say,"I know you are, but what I am I."

16. If offered another item, don't look at it.

17. Don't get distracted and focus on your goal.

18. Keep saying the same thing over and over no matter what.

19. If all else fails, say, "The heart likes what the heart likes."

20. Point out that Timmy's Mommy lets him have one.


I have watched these strategies in action and am going to try them in the adult world. Try these techniques in your own negotiations and see where it takes you.

Mary Greenwood, Mediator, Attorney and Author

How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book Award, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.com blog: howtonegotiatelikeapro.blogspot.com

Have a Yes Day in Negotiation

I was reading Yes Day! by Amy Krouse Rosenthal and Tom Lichtenheld to my three year old grandson, Jack. After reading it to him only once, it is now his favorite book.

The tag line is "What do you call a day when every answer is yes?" The answer is "Yes Day!" There are questions such as: 1) Can I please have pizza for breakfast? 2) Can I clean my room tomorrow? and 3) Can we stay up really late? In the real world outside our book, the answer to such questions usually is "no", but the book advocates saying "yes" on "Yes Day."

The alternatives to "Yes Day" are the thirty-four ways to say "no" such as 1)"No way, Jose Day", 2) "Hands on Hips Day, 3) "Not Today Day," 4)When Pigs Fly Day," and 5) "Read My lips Day". You get the idea. We are so programmed to say "no" that we hardly ever say "yes" anymore.

Yes Day! is a children's book, but it is really geared toward the parents and grandparents, who are reading the book to the kids. They are usually the ones saying "no."

I was thinking that "Yes Day" also has application to adult negotiations. We are conditioned to say "no" to any idea or suggestion that someone else makes. We almost automatically say no to an idea that is not ours. Somehow "no" is much easier to say than "yes" and that continues throughout our lives. Why is that? Is it just easier to use one of the 34 "no" excuses? The people in the "Yes Book" look as though they are having fun by staying up late, having food fights and getting piggy back rides. Maybe we could have more fun saying "yes" more often and we are missing out saying "no" all the time.

In an adult negotiation, you might take the other side by surprise by saying "yes." You might catch them off guard since we usually expect an argument. What are we afraid of? Is there some commitment in saying "yes"? Are we hesitant to agree to trying something new? Do we think we look weak? Do we think we are the only ones with good ideas? That reminds me of the pillow I recently saw that says, "I am not bossy, I just have better ideas!"

If you don't want to be perceived as "giving in", You can always say we will try it this once or we will put in a pilot program to see if it works.

Try having a "Yes Day" and see where it takes you!

Let me know if it works.





Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

Don't Let the Parties Get Bogged Down With the Principles or With the Facts

When someone says, "it is not the money, it is the principle," I know that the mediation is in trouble. That is because the party is making a judgment call that it is more important to be a martyr than to settle the case. Feeling that you are right can be heady, but it has no place in a mediation.

When a party is obsessed with the principle of a situation, that person is still emotionally invested in his or her feelings. Unless the mediator can help the parties get past those emotions, the case is very unlikely to be resolved.

However, this knowledge can be used to good advantage. Since one side has stated that money is not an issue, other strategies might work. The mediation may be resolved by one party giving an apology, changing procedures, or doing something else within the party's principles.

I try to explain that fault is not the essence of mediation. It is not a question of who is right or who is wrong, but how to resolve the situation.

Some parties will be so obsessed with the case that they want to go through chapter and verse as to what went wrong. This party may have a chronology of every date and time and who said what and where. These parties may relish going through every terrible detail.

The mediator cannot let the party get bogged down with the facts. Going through every detail this way is counterproductive. These "facts" need to be replaced with some solutions. The mediator can allow a party to vent in caucus but in joint meetings he has to get back on track. If one side is only interested in the facts and what went wrong, he probably won't want to compromise and chances are the situation won't be resolved.

I like to ask questions like:

1. Is it important that this case get settled?

2. How can we get beyond this blame game and move forward to a solution?

3.Can we forget the past and look to the present to resolve this?

Unless the parties can get past their principles and not get bogged down by the facts as they know them, they will be unequipped to resolve the mediation. However, if they are willing to get beyond figuring out who is right and who is wrong, they may have a chance at arriving at a resolution.




Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

How To Negotite Like A Pro on the Phone

Negotiating on the phone has some disadvantages and advantages. Obviously, unless you have a video phone, you cannot see the other party's facial expressions or body language. You are dealing solely with a voice.

When negotiating over the phone, try not to let your voice give your position away. If you come to an agreement, it is a good idea to send an email or letter to the other side confirming what was said.

Even though you will probably be negotiating with a customer service representative, any call can turn into a negotiation.

Here are some rules that will be useful for phone negotiations:

1. Only negotiate with someone with authority.

The person answering the phone will generally not have the authority to give you what you want. Ask to speak to that person's supervisor at the earliest time without insulting the representative. You do not want to waste your time speaking to someone who cannot help you.

2. Set the tone.

You only have your voice in a phone negotiation so it is important to literally set the tone. Modulate your voice and try to sound professional.

3. Say what you want.

A telephone customer service rep handles all sorts of calls. It will be helpful if you say what you want if you know. Tell them you want a new item, a total refund, or an apology. Be clear as to what you want and tell the rep why you want it.

4. Never take no for an answer.

Even when you are told that something cannot be done, be persistent. If you are not yet speaking to the Supervisor, ask for the Supervisor. If you believe that you are getting nowhere, ask for the address of the President or Customer Service Manager to contact so you can continue the discussion with someone else.

5. If you don't ask, you don't get.

Asking for something on the phone can be harder than asking face to face. However, if you are speaking to a hotel or airline, for example, do not be afraid to ask for a free flight or upgrade. Many of the chains are customer-service oriented and some, like Nordstrom's, empower their employees to make their own decisions about customer service.

6. Keep track of all the paperwork.

The person on the other end of the line can be lost forever unless you get contact information at the beginning of the call. That is a good safeguard in case you get cut off. It is also a good idea to get the rep's telephone number, especially if you have been transferred a few times. You need to keep track of all calls, with the customer service rep's name,ID number, email address, and postal address so you can send a letter to confirm what was said.

7. Be careful what you say and how you say it.

Prepare what you are going to say. You may even want to write it down in advance and read it so you cover all your points. Be courteous when you call and do not let your emotions get the better of you. It is not in your interest to get upset with the rep.

Remember, the customer service rep is there to help you. If you alienate the rep, he or she is less likely to want to help you. The customer service rep is probably not the one who is at fault so it is not fair to get mad at him or her.

If you follow these rules, you will be able to negotiate like a pro when negotiating on the phone.




Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

How To Mediate Like A Pro Wins Next Generation Indie Book Award--Reception at the Plaza Hotel on May 25th

All winners and finalists are invited to a reception at the Plaza Hotel in New York City as part of the Book Expo America.


How To Mediate Like A Pro is a finalist in the Next Generation Indie Book Awards in the Business Category.

The winner in the Business category was Business Law Battle Plan for Entrepreneurs, by Marjorie Jobe (Aviva Publishing)

Here are the other finalists:

1.Building Business Value, by Martin O'Neill (Third Bridge Press)

2.Selling Change, by Brett Clay (ARIVA Publishing)

3.Small Business Rules, by Mathew Dickerson (BookSurge)


Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

Who should make the first offer in a negotiation?

If you are involved in a negotiation where money is involved, who should make the first offer?

The answer is that you 1) always want to get the other side to make the first offer and 2) you want to delay discussion of salary as long as possible.

1. You want to delay the discussion of salary as long as possible.

When you apply for a position, you are often asked a) the amount of your last salary and b) what salary you are requesting and/or a the amount of your last salary.

a) What is your salary of your last position?

Of course, you have to be honest and list your salary. However, you might want to give an explanation. For example, if your previous salary is more than what you are expecting in this new position, you may want to say that so you won't be eliminated for consideration. I once accepted a much lower salary in a different location and explained that I was willing to take a pay cut because I knew the salaries were less in this geographic area. If your previous salary is much less than what you are expecting in this position, you might want to explain that as well. Maybe there are more duties in this new position.

b) What salary are you requesting?

This can be a double-edged sword. I often will answer "Salary is negotiable for the right position." Otherwise you might price yourself out of a position you might have accepted. For example, you write that you want $100,000 although under the right circumstances you might accept $85,000. If you write $100,000, you may be eliminated in the first cut because your salary expectations are too high. If you wrote that you want $80,000, the new employer may use that number against you and not give you the other $5,000 that has been budgeted. It is a very delicate balancing act. I like to postpone these discussions as long as possible so that they already want me for the position and, therefore, might be more willing to negotiate with me. If you feel uncomfortable giving a specific salary, you may want to say, you are expecting the mid or high end of the range.

2. The other side should make the first offer.

Let's say you are negotiating your salary with a new employer. You have decided you want to accept the position, but are trying to get the highest salary possible

You always want the employer to make the first offer. Otherwise, you may be negotiating against yourself. Let's say again that you want $100,000. If the employer offers you $110,000, now you have at least $10,000 more than you were expecting. If the employer offers you $90,000, you now know the minimum and can try to negotiate something higher than that.

If you are forced to make the first offer, it can cost you money. Just be sure you say a high enough amount because you are unlikely to get more than this first salary request. When you say an amount first, you are usually in a position of weakness. If you say you will accept $100,000 and the employer says yes, then you may be wondering whether they would have gone higher.

3. Always get a counter-proposal

When someone makes an offer to you, never accept it right away. Think of this as a preliminary number. Always ask for a little more, even if it is more than you ever expected. Just say it with a straight face. If you are made an offer, take some time to think it over. This is the time to say you want to discuss it with your family and take at least one night to sleep on it.

If you make the first offer, and the employer says that they cannot pay that amount, always ask for a counter-proposal. Do not make another offer before you get a counter-offer. Otherwise, you will be negotiating against yourself. It is tempting to say another amount, especially if there is silence, but resist and wait for the employer to give you a counter-proposal. If they say that is the final amount offered, then you will have to decide whether to take it or make another counter-offer. Sometimes you can ask for things that do not represent money in the budget such as going to a training conference, more vacation, or a a better-sounding title.

Remember, anything is negotiable.



Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

Why Ground Rules are Important in Negotiations

A negotiation between two parties goes more smoothly if ground rules are adopted. Then if something goes awry at a later time, you can point out the ground rule that has been violated.

There are two types of ground rules: 1) ground rules for the negotiations between the two parties and 2) ground rules for the negotiating team itself. This article is about 1) ground rules for the negotiations between the two parties.

Ground Rules

1. Preliminaries: The Logistics should be Discussed at the First Meeting

A. Location: Sometimes both parties may agree to meet at the same place for all meetings. In some cases, location is a show of power and the parties may insist that one meeting be held at the Union Hall and the next at City Hall. Some may want to meet at a neutral place.

B. Table set-up: This can be very important. In the 1967 Paris Peace Talks about the Vietnamese War, there was a month-long discussion about the size and shape of the negotiating table. The North wanted a circular table and the South wanted a rectangular table. The issue was not about the table itself, but about respect and saving face and how to set the stage for the negotiations.

C. Number of Negotiators: You may need to limit the number of negotiators. Whatever the number is should be the same for both parties.

D. Starting time and length of sessions.

If there is not a set time such as 2:00 PM to 4:00 PM, there is a tendency to fill the vacuum of time, especially if employees on the teams are on the clock. Of course, if things are going well, you can go beyond the time to close out some articles, but this does help keep things on target.

2. There will be an agenda for each meeting.

This gives form and structure to the meeting and everyone knows what is expected. I prefer to prepare this myself so I can control what is on the agenda.

3. There will only be one spokesperson for each team; the spokesperson is the only one who will negotiate and accept and reject proposals.

4. Everyone will speak with civility and there will be no profanity. One person will speak at a time and no one will be interrupted.

You would think this would not be necessary, but I have been to negotiations where four letter words were used, tempers flared, and voices were raised. I have found it helpful to step back and calmly say that Rule #3 has been broken and remind the parties why we are here. Then I also mention it again at the next meeting.

5. Give specific deadlines: Otherwise parties will come up with new proposals at the end of negotiations.

A. All proposals will be submitted by the fourth meeting

B.Topics to be negotiated will be selected by the second meeting

6. Either party can call a caucus whenever it wishes, but it will let the other party know if it will last more than 30 minutes.

This allows either party to meet on its own to respond to proposals. By giving an estimated time, the other party can decide whether to wait or do something else.

7. Both parties agree to exchange information and comply with reasonable requests for information. The party requesting the information agrees to pay reasonable reproduction costs.

8. Cell phones will not be brought to the negotiations. If one needs to make a phone call, a request for a break will be made.

9. The parties agree to discuss and confirm the date of their next negotiation session at the close of every session.

Setting the ground rules at the first session helps to set the tone for the negotiations. The parties know what is expected and the negotiations are more professional.




Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

Step Back and Look at the Big Picture in Negotiations

After you have been negotiating for a long time, it can get frustrating and tiring when the negotiations go on and on and nothing seems to be happening or get resolved. Sometimes the negotiations even start to unravel. It may be time to step back and look at the big picture. This may even help resolve the dispute.

During negotiations, we are basically looking at the small picture. Generally we are dealing with facts and details that are important to the parties, but are not earth-shattering to anyone else. Sometimes the parties can get really wrapped up in the minutiae of whether the negotiations will be resolved and have a lot of frustration and anger when it does not. It can help to stop looking at the small picture and start looking at the big picture.

When weighed against world peace or other world events, the success of the negotiation can suddenly lose its importance. Looking through the Hubble Telescope can give one some perspective on an issue that is insignificant compared to the galaxies out there. As a result, you may take yourself a lot less seriously.

Putting the dispute in perspective can allow you to give a deadline for the case to be resolved. For example, you could give the other side one more chance at the bargaining table and decide in advance that if that deadline is not met, that it is time to throw in the towel and close the negotiations. After looking at the big picture, It is not the end of the world and life goes on.




Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

No detail is Too Insignificant if the Other Side Wants it

The devil is in the details, but no detail is too insignificant if the other side wants it. Even when there is preliminary agreement, be sure that all loose ends are tied down. Try to anticipate any contingency so that negotiations do not break down at a later time.

It is easy in the excitement of resolving a long and complex dispute to stop the negotiations when there seems to be initial agreement and put off writing down the details. If you are too tired to continue, at least prepare a draft with all the details to bring to the next meeting.

That initial excitement can be deflated when the parties come back the next day and see that the written drafts do not reflect their agreement. Do not get caught in this situation. Jot down everything you can remember as soon as you leave the meeting. Otherwise, it is easy to forget some of the important details.

If one side says some detail is very important, try to work something out so the negotiations can be finalized. If one party wants a contingency written in for every possibility, it can sometimes bog down the process, but try anyway. Remember no detail is too insignificant if the other side wants it.

Sometimes you have to agree "in principle" and work out the details later. However, it is generally better to have any misinterpretations cleared up now rather than later. You do not want a misplaced comma to change the meaning of something and find out about it much later. The devil is in the details.





Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

Amazon Kindle vs. Amazon Books

There is a battle brewing within Amazon books and Amazon Kindle.

I was looking up Scott Turow's new book, Innocent, released May 4, 2010, a sort of sequel to Presumed Innocent written in 1987 and Turow's signature book.

I was struck by two things.
1. The book was drastically discounted at $15.11 (from $27.99) and the Kindle version was only a few cents less at $14.99

2. Innocent as of today has an average of 2 1/2 stars in its reviews.

What is this all about?

I checked the reviews and it is hardly a reflection of how real readers liked Turow's book. There were five 5 star reviews, three 4 star reviews, and one 3 star review, who all basically liked the book. Then there were eleven 1 star reviews, who were basically Kindle readers taking umbrage at Amazon's policy of pricing hard cover books at a little over Kindle prices. They were very upset and voted with their stars.

What is Amazon doing?

I noticed this deep discounting happening with Stieg Larson's new book, The Girl who Kicked Hornets' Nests, which will be released at the end of the month, but it, of course, is already a bestseller. However, Amazon gave a much better price to Kindle readers. The Kindle price is $9.99 and the book costs $11.50 from hard cover original price of $27.95. The reviews were almost all five stars and no disgruntled Kindler users because the Kindle users got a decent price.

Why is Amazon doing this?

I can see why Amazon wants to get as many sales of Stieg Larsons' three books as they can: Kindle and hardback now and paperback later. It is a worldwide phenomenom with three books, three Swedish movies and now American versions of the movies being produced with American actresses begging to play Lisbeth being made of the books. The world is fascinated by this triology,especially with the knowledge that the author is dead.

Why are they doing this to Scott Turow's books? Will it hurt or harm the sale of his new book? It may give him more publicity, but will Kindle owners take their marbles elsewhere? Will they buy their hard copies elsewhere? I own a Kindle, but I still read most of my books the old-fashioned way. I am also inclined to see to see what the prices are in person at Borders or Barnes and Noble.

Both of my books are on Kindle. Right now How To Negotiate Like A Pro is ranked #1 in Labor and Employment Law and #1 in two separate Consumer Law categories although the total ranking is 51,130. This is constantly in flux and will probably have changed by the time you read this blog. Personally, I make a lot more royalty on a Kindle sale that comes directly from Amazon than on a paperback sale that goes through iUniverse, my self-publishing company.

What is surprising to me is why Amazon, who owns Kindle, would want to hurt Kindle readers when there are new e-book devices out there competing with Kindle. Don't they know that Kindle readers can take their business elsewhere?

I don't have the answers, but am wondering what you think. If you have an opinion on Amazon vs. Kindle, let me know.


Mary Greenwood, Mediator, Attorney and Author of How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

More About Next Generation Indie Book Award Winners

Last night I found out that How To Mediate Like A Pro: 42 Rules for Resolving Disputes was named a finalist in the Next Generation Indie Book Awards. That was a nice Mother's Day present. Then I started thinking about what the award represents and what are "indie books" anyway?

Catherine Goulet, chair of the Next Generation Indie Book Awards said, "We like to think of our awards program as the 'Sundance' of the book publishing world." In an article on CNN.com, titled "If it's cool, creative, and different, its's indie. The term 'indie' traditionally refers to the independent broad banner of culture, created outside of the mainstream and without corporate financing."

Independent book publishing companies are independent of the major conglomerates that dominate the book publishing industry industry (think Harper Collins, Random House, Little Brown, Simon & Schuster). The "indies" include small book publishers and self-published authors (like myself).

According to Bowker, publisher of the Books in Print database, more than 560,000 books were published last year. That is way over 10,000 books a week. You can see how it could be difficult to be noticed.

When I started my journey of writing my two books, How To Negotiate Like A Pro and How to Mediate Like A Pro, I really did not know much about the world of publishing. If I had known I would be competing with a half million books each year, I might have tried something else.

Then I started thinking of the odds of winning 12 book awards for a self-published book. Having been recognized for my efforts has really energized me and I am now actively working on my third book, How To Interview for a Job Like a Pro.

Thanks to all who have been following me and my books.

Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate Like A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up,New York Book Festival,both E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of 12 book awards
Best National Book Award, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards,
Spirit Award, South Florida Writers Association
Winner, Pinnacle Book Achievement Award,
Runner-Up, New England Book Festival,
Silver prize, ForeWord Book of the Year Awards
Honorable Mention, London Book Festival,
Runner-Up, DIY Book Festival
Winner, Reader Views Book Award
Finalist, Next Generation Indie Book Awards
Email: howtonegotiate@aol.com

How To Mediate Like A Pro Wins 2010 Next Generation Indie Book Award

How To Mediate Like a Pro has been named a Finalist in the Business Category of the 2010 Next Generation Indie Book Awards.

There will be a party at the Plaza Hotel on May 25th during the Book Expo America (BEA) to honor the winners and finalists.

However, I won't be able to attend. My two grandsons are visiting and I am going to Disney!


This is the 13th book award that How To Mediate Like A Pro has won. I guess 13 is my lucky number!



Mary Greenwood, Mediator, Attorney and Author ofHow To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awardsBest How To Book, DIY FestivalRunner Up, New York Book Festival, E-Book and Self-Help CategoryFinalist ForeWord Magazine Book of the Year AwardsFinalist, Best National Book Awards, Self-Help CategoryHonorable Mention, London Book FestivalHow To Mediate Like A Pro: 42 Rules for Mediating DisputesWinner of five book awardsBest National Book AWard, Law CategoryBest E-Book, New York Book FestivalBest How To Book, Beach Book FestivalBest E-Book, Indie Excellence AwardsSpirit AWard, South Florida Writers AssociationEmail: howtonegotiate@aol.comwww.marygreenwood.com

Mary Greenwood Exhibitor at UCF Book Festival

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April 14, 2010

Mary Greenwood, Author of How To Mediate Like A Pro, winner of eleven book awards, and How To Negotiate Like A Pro, winner of six awards, is one of the exhibors at the University of Central Florida Inaugural Book Festival being held at the Arena at the UCF campus.

More than 60 national and local authors, including best-selling novelist Carl Hiassen and former U.S. Poet Laureate Billy Collins, will speak at Central Florida's inaugural book festival this weekend.

Schoolchildren from Central Florida will interact with the authors on Friday, April 16. The public is invited to attend on Saturday, April 17. Participants can listen to panel discussions, receive book appraisals and purchase the authors' books, and book signings are planned for all of the authors. The event also will include children's activities. Admission and parking will be free.

The University of Central Florida's College of Education, in association with UCF's Morgridge International Reading Center, is hosting the event.

Rich Sloane, director of Community and College Relations for the College of Education, encourages students and Central Florida residents of all ages to attend the festival. The event will feature a wide variety of genres and authors.

Authors will be available to discuss their works and give audience members the opportunity to learn about their creative process and how they bring their characters to life.

Local authors who are scheduled to participate include former Orlando Sentinel columnist Bob Morris and Pat Duggins, a former reporter for WMFE-FM, Orlando's National Public Radio affiliate.

Beginning with the 1986 Challenger accident, Duggins has covered more than 100 space shuttle missions. He soon will release his second book, "Trailblazing Mars: NASA's Next Giant Leap."

UCF alumna and graphic novelist Robert Venditti, author of "The Surrogates," will host a panel discussion offering a unique look into the comic industry and what differentiates it from traditional publishing. "The Surrogates" became a movie thriller starring Bruce Willis.

"Whether you're interested in books as a creator or as a reader, events like the UCF book festival offer the best opportunity for people to interact with like-minded individuals and learn about an art form that they love," he said.

UCF professors participating in the festival include Susan Hubbard and Cecelia Rodríguez Mílanes of the English Department and Richard Lapchick, the director and endowed chair of the DeVos Sport Business Management Program.

For more information, visit http://education.ucf.edu/bookfest.


For more information, visit http://education.ucf.edu/bookfest.





Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Hindu Business Daily Book Review

Business Daily from THE HINDU group of publications
Sunday, Mar 28, 2010


Money is not everything


Rule 1 that a mediator has to follow is to set the tone, says Mary Greenwood in How to Mediate Like a Pro: 42 rules for mediating disputes ( www.macmillanpublishersindia.com). “My idea of a good mediator is someone who is fair, honest, and creative. That is the tone I like to create. As in everything else, first impressions are very important,” she writes.

In a chapter on ‘how to get started,' the author instructs mediators to begin by getting the parties to say what they want. While that may seem obvious, it is not unusual that the parties to a dispute really don't know what they want. “Many are so angry that they have not even asked themselves how the issue can be resolved. They may want to hash and rehash the circumstances that got them into this mediation.”

By asking the right questions, the mediator helps the parties clarify their goals, and also let them state what they are willing to give up in order to get what they want. “Sometimes the parties don't realise that some compromise is in order and that they will not 100 per cent of what they want. Sometimes one side wants something that is not important to the other.”

Money is not everything, reminds Greenwood. For example, a truly heartfelt apology can go a long way to resolve a dispute, she adds. “An employee might want time-off instead of money such as part-time work, flextime, or vacation time. Sometimes what is wanted is convenience rather than money.”

The penultimate rule – that the mediator should not expect thanks or gratitude – may sound blunt. But the author explains that despite investing a lot of energy emotionally in the dispute the mediator may not get any thanks for the hard work, because the parties have short memories. The fact that the case has been resolved should be the only encouragement the mediator needs, she cheers. “When it is over, it is over. Let it go. Even though the mediator should not expect thanks or gratitude, he can still thank the parties for their efforts.”

Handy reference.



Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Mary Greenwood is Exhibitor at the University of Central Florida (UCF) Book Festival on April 17

Mary Greenwood, author of How to Mediate Like a Pro, winner of 11 book awards, and How To Negotiate Like a Pro, winnter of six awards, is an exhibitor at the University of Central Florida (UCF) Inaugural Book Festival to be held April 17. It is being held on campus at the UCF Arena in Orlando Florida. The address is Building 50 Gemini Blvd., Orlando, Fl. 32816.



Admission is free. There are sixty exhibitors and many authors will be speaking. The keynore speaker is best-selling writer Carl Hiasen. There will be book signings, sales, and appraisals. If you are in the area, check it out and stop by my booth and say hello.



Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate Like A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of 11 book awards
Best National Book Awards, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit Award, South Florida Writers Association
Runner-Up, New England Book Festival
Winner, Pinnacle Book Awards,
Silver Winner, Reader Views Book Awards,
Honorable Mention London Book Festival
Winner, Best National Book Awards
Winner, Foreword Book Awards

Email: howtonegotiate@aol.com
www.marygreenwood.com

Doppelgangers, Celebrity Lookalikes and Avatars on Facebook

WHO AM I?








There have been a few articles on dopplegangers and celebrity lookalikes on social media this week. With the movie AVATAR, the idea of a lookalike is rather appealing and freeing.

I have noticed this in my own family's facebook pages. My son's doppleganger is either Kiefer Sutherland or Conan O'Brien; my daughter-in-law's is someone whose name begins with Jennifer; and her sister's is Courtney Cox.

But, who am I? There aren't that many celebrities of a certain age. Then I remembered. Someone said I looked like Julie Andrews, many years ago in her Mary Poppins days. Then I found the perfect picture. This does look like me in High School, complete with the outfit and hair. We both look so young and innocent.

Now if I can only figure out how to switch out my photo on Facebook!

Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro:
Winner of eleven book awards:
Winner Pinnacle Book Achievement Award,
Winner Reader Views Book Awards
Runner-Up New England Book Festival
Silver Prize, Foreword Book Awards
Best National Book Award, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit Award, South Florida Writers Association
Runner-Up DIY Book Festival
Honorable Mention London Book Festival
Email: howtonegotiate@aol.com
www.marygreenwood.com

Giving Your Books Away on Kindle

Marketing Through Kindle Pricing

Here is a riddle that was recently in the New York Times.

Question: How do you make your book a best seller on the Kindle?

Answer: Give copies away.

The article went on to say that the Best Sellers on Kindle are not necessarily "sellers" in that they are often given away.

Question: Why would someone list their book for nothing or something close to it?

Answer: To get a low ranking on Kindle and intoduce a new type of marketing.

By marketing themselves this way, it is an entre for new writers and then once hooked, the theory goes, the reader will pay for future books by the same author.

This and other articles on Kindle got me thinking about my own situation. Both of my books, How To Negotiate Like A Pro, which has won six book awards, and How To Mediate Like A Pro, which has won 11 book awards have had modest success on Amazon and Kindle (I am not quitting my day job though). My books are ususally in the top ten on Amazon in the Alternate Dispute Resolution category, sometimes #1 and/or #2.

On Kindle they are listed at about half the price of the printed versions. I decided to try an experiment. I have just listed How To Mediate Like A Pro for $.99. The Kindle site says it takes 24 hours to be relisted. I am going to try this new price for a week and see what happens. If I get some "sales", I will list How To Negotiate Like A Pro as well.

Fellow Kindle writers, I would love to hear your thoughts on this.

If you have Kindle, this is a good time to purchase my Mediation book.

Mary Greenwood, Mediator, Attorney and Author of
How To Mediate Like A Pro
New England Book Festival, Runner-Up, How To Category
Best National Book Award Winner, Law Category
Silver Prize, ForeWord Book of the Year Awards, How To
PInnacle Book Award Winner, How To Category
Winner, How To Category, Readers View Book Awards
Finalist ForeWord Magazine Book of the Year Awards
Best How To Book, Beach Book Festival
Best E-Book, New York Book Festival
Best E-Book, Indie Excellence Award
Spirit Award, South Florida Writers Association
Honorable Mention, London Book Festival
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
Email: howtonegotiate@aol.com
www.marygreenwood.com

Jackisms

These are my Dad's sayings, which we call Jackisms

JACK GREENWOOD’s Jackisms 1915-2009
A Gentleman and A Scholar

1. If you stick with me, you will be wearing diamonds.
2. Keep your snorkel up
3. Keep your chin up
4. Better than a sharp stick in the eye
5. Oppydildock
6. Bellyup (like a fish)
7. Don't take any wooden nickels
8. Let it roll off your back.
9. Roll with the punches.
10. As I live and breathe.
11. You are a sight for sore eyes.
12. Go get 'em tiger.
13. Connecticut is God's country
14. Connecticut is the banana belt of New England
15. The head gink.
16. Never get into a pissing contest with a skunk.
17. Put your best foot forward.
18. Always dress your best.
19. Go pound sand
20. Knock themdead
21. You can always tell a Greenwood, but you can't tell him much.(on pens at 90th birthday party)
22. What have you done for your country today?
23. Hold the fort.
24. Rigamarole
25. discombobulated
26. Don't forget your mittens. (from Shaggy Dog movie and when Marnie rented the porch to live)
27. Good on you.
28. Everyone is a critic
29. Give me high test (coffee)
30. That will grow hair on your chest
31. That will stick to your ribs
32. That is good for what ails you.
33. Have a hot toddy.
34. Pipe down
35. Hold the phone (stop)
36. Hold your horses
37. He's a peach of a guy
38. Trust in the lord
39. You don’t know how to eat.




Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

How To Mediate Like A Pro Wins Award in New England Book Festival

How To Mediate Like A Pro is Runner-Up Winner in the How To Category in the New England Book Fesitval. The ceremony honoring the winners will be held on Saturday, January 16, 2010, at the Omni Parker House in Boston, Massachusetts. This grand literary hotel was once a place where writers like Thoreau, Emerson and Longfellow met at the legendary Saturday club for poetry readings and high-minded discussions.

This is the 11th Book Award for How To Mediate Like A Pro


Mary Greenwood, Mediator, Attorney and Author of
How To Mediate Like A Pro:
42 Rules for Mediating Disputes,
Runner-Up,New England Book Festival
Best National Book Award, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Pinnacle Book Award Winner, How To
Winner, How To Category, Reader View Book Awards
Spirit Award, South Florida Writers Association
Silver Prize, ForeWord Book of the Year Awards
Runner-Up, DIY Book Festival, E-Book
Honorable Mention, London Book Festival
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
Email: howtonegotiate@aol.com
www.marygreenwood.com