How to Mediate Like A Pro Wins the Silver

How To Mediate Like A Pro Wins the Silver Award in the ForeWord Magazine Book of the Year Awards in the Self-Help Category.

Winners were announced at the Book Expo America in New York City on Friday May 29th. ForeWord Magazine honors books published by independent book publishers and books that are self-published.

This the tenth book award for How To Mediate Like A Pro.

Greenwood is now working on How To Interview Like A Pro which will be published later this year.




Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Greenwood to Attend Book Expo America

I will be attending Book Expo America in New York on Friday, May 29at the ForeWord Magazine Booth where the ForeWord Winners of the Book of the Year Program will be announced. ForeWord Magazine Book of the Year Awards Ceremony will be held from 2:00 to 4:00 at Independent Publishers Stage, Level One of the Javitz Center.

ForeWord's Book of the Year Awards program celebrates the best from the independent publishing community. Gold, Silver and Bronze award-winners will be named in 61 categories. Also to be announced is the Editor's Choice Prize in Fiction and Nonfiction, featuring a $1500 prize and the Independent Publisher of the Year.
How To Mediate Like A Pro is a finalist in the How To Category.



Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Greenwood's books to be published by Macmillan Publishers of India

How To Mediate Like A Pro and How To Negotiate Like A Pro are going to be published by Macmillan Publishers India. Macmillan is one of the largest and best-known publishers in the world. A unique player in India’s education market, Macmillan Publishers India enjoys a cutting-edge niche as partner-in-progress in the socio-economic development of the country.

Almost every child in India who has studied in a public school in the last 100 years or so has studied from some Macmillan book. Macmillan has won 23 awards for excellence in publishing and production in the last five years. The company has also won the Capexil Award for highest exports in its category continuously for the last 22 years. The company has been selected as a Business Superbrand by Superbrand Council of India.

Two brothers, Daniel and Alexander Macmillan, founded Macmillan in England in 1843. They started publishing the works of great authors and writers. As the company grew, an ambitious expansion programme was initiated in the late 1960s when Harold Macmillan retired from politics after his spell as Prime Minister of England and became chairman of the company.

Verlagsgruppe Georg von Holtzbrinck GmbH, a large media group created in 1971, whose headquarters are in Stuttgart, owns the Macmillan group. Macmillan has been operating in India since 1892. It is amongst the oldest publishing companies in the country and has provided high-quality educational books to generations of Indians.

Among the rich author list of Macmillan India are Rabindranath Tagore (Macmillan was the sole copyright owner for decades), I K Gujral, Jaswant Singh, I G Patel, C N R Rao, M S Swaminathan, Shiv Khera, Arindam Chaudhuri, Kapil Dev, Ankit Fadia and other illustrious academicians, scientists and teachers.

Macmillan is a top brand worldwide and has been a leader in its category for over 150 years. It has been the original publisher of some of the world’s greatest authors – Lewis Carroll, Lord Tennyson, Henry James, Thomas Hardy, Rudyard Kipling, H G Wells, John Maynard Keynes, Margaret Mitchell, WB Yeats and Rabindranath Tagore. The Macmillan India slogan is "Redefining Learning."

I am very happy and proud to be associated with Macmillan Publishers India.

How To Mediate Like A Pro Is Runner-UP in DIY Book Awards

How To Mediate Like A Pro Wins Ten Book Awards

Mary Greenwood’s book, How To Mediate Like A Pro is the Runner-Up in DIY Book Festival in the E-Book Category. This is the tenth book award Greenwood has won. The other awards are Winner, General Law Category, National Best Books 2008 Awards; Winner, 2008 Pinnacle Book Achievement Award; Winner, Reader Views Book Awards 2009 in “How To” Category; the Spirit Award, South Florida Writers Association; Finalist, ForeWord Book of the Year Award in Self Help Category; the Best E-Book, New York Book Festival; the Best “How To” Book, Beach Book Festival; the Best E-Book, Indie Excellence Awards and Honorable Mention, London Books Festival in the “How To” Category.

Greenwood, Attorney, Author, and Mediator, has mediated over 8000 cases and has put her knowledge and experience into How To Mediate Like A Pro: 42 Rules for Mediating Disputes, which has also been published in Kenya, Africa, by Acrodile Publishers and is a textbook in Nova Southeastern’s Master of Law in Education program.
“For anyone who works in mediation, is thinking about becoming a mediator or training mediators.” Cherie Fisher, Reader Views
“Greenwood is an experienced Mediator who passes on her knowledge and experience in a logical fashion that makes learning easy.” S. Toner, Publisher

HOW TO ORDER

How To Mediate Like a Pro: 42 Rules for Mediating Disputes Price: $12.95 Self-Help Paperback: ISBN: 978-0-5 visit: http://www.marygreenwood.com/ ; Blog: http://howtonegotiatelikeapro.blogspot.com/; email: Howtomediate@aol.com

Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

How To Mediate Like A Pro Wins 2008 Pinnacle Book Award

How To Mediate Like A Pro Wins 2008 Pinnacle Book Achievement Award in the "How To Category."

This is the ninth book award that Greenwood has won. She was also a Winner in the General Law Category of the National Best Books 2008 Awards, Winner of the Reader Views Book Awards 2009 in How To Category. Winner of Spirit Award from the South Florida Writers Association, Finalist in the ForeWord Book of the Year Awards in the Self Help" Category, Winner of best E-Book from the New York Book Festival, Winner of Best "How To" book from the Beach Book Festival, Winner of the Best E-Book from the Indie Excellence Awards and Honorable Mention from the London Books Festival in the "How To"Category.

Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Online Dispute Resolution

ODR- Online Dispute Resolution-

Here are some resources for resolving disputes online.

1. Squaretrade- eBay buyers and sellers

I worked at Squaretrade for over five years and mediated over 6000 cases. Although they have discontinued mediation services(they are mostly in the warranty business now), they are a good model for online disputes. There are several differences between online dispute mediation and face-to-face mediation. Here are some of them.

A. There are no visual cues and no inflection of the voice. It is almost impossible to be sarcastic or ironic online.

B. Jokes bomb on the internet. Jokes succeed in the delivery and there can be no delivery online.

C. Emails can sound very cold and impersonal. They need to be embellished with some friendly salutations and interest in the parties.

D. Parties can feel neglected online so the mediator must make regular contact to tell both parties what is going on. The Mediator may be caucusing with one party and the other party is wondering what is going on and can become frustrated if not given regular updates.

E. Mediation online can be freeing because generally the mediator does not know the national origin, religion, race, and sometimes sex of the parties. This allows the mediator to concentrate on the issues.

2. Arbitration Online
You may want to look into Arbitration services Online.

A. AAA Mediator and Arbitrator ODR
http://www.aaamediation.com/
The American Arbitration Association does both Arbitration and Mediation online. The Arbitration program has companies, such as a utility, which lists AAA as the arbitrator for any claims in its brochure. AAA does online training for independent contractor arbitrators in each state and assigns the arbitrators cases online. They are mostly default cases, but some costumers do file responses. The arbitrators are paid a fee per case

B. Internet-Arbitration http://www.net-arb.com/
There are some companies that only do arbitration online. Check the site for an application to become an arbitrator.

3. U-Mass ODR Center (Cyberweek) http://www.odr.info/
Every year in September, the University of Massachusetts ODR Center sponsors Cyberweek. This brings together practitioners all over the world to discuss online ODR issues. The proceedings of previous years are available online. There is a moot court mediation competition and online opportunities to find out the cutting edge innovations of the previous year. It is a good way to connect to online mediators globally.

4. Fair Outcomes http://appellex.com/
This is a new company using game theory in resolving disputes. Some of it is initially counter-intuitive and then suddenly makes a lot of sense. There is a format for parties to resolve disputes themselves online and then if it is not resolved, the parties can use an arbitrator for the final decision. Check out the website.


5. Mediation Arbitration Resolution Services (MARS),
http://www.resolvemydispute.com/
Check out this website for a site that does mediation and arbitration.

6. Cybersettle, http://cybersettle.com/
Cybersettle has done much of the technology used to resolve disputes. They have partnerships with the City of New York and American Arbitration Association. If you want to do mediation, you can use their software.

7 New book- Cross-border Internet Dispute Resolution by Julia
Hornle, Cambridge University Press, February 2009
This new book details some of the laws in cross-border Internet Dispute Resolution, especially in Europe. She also shows some model applications.

I am constantly updating my list since new trends, sites and articles are coming out all the time. Start googling and see if anything new pertains to you or your practice. Personally, I have found online mediation very satisfying and a lot of fun.



Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

I have moved to Bristol, Rhode Island

I have not been posting on my blog because I have moved to Bristol, Rhode Island from Miami Beach Florida. I have just started a new job at Roger Williams University as Assistant Vice President for Human Resources for Employee Development and Labor and Employment Counsel.

Bristol is a beautiful town on the Narragansett Bay with the oldest July Fourth Celebration in the country. It is known as the most patriotic town in the U.S.

It is separated from Portsmouth Rhode Island by the beautiful Hope Bridge.

I will be doing union negotiations and labor relations for the University and will still be posting about negotiations and mediations.

Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

Greenwood making presentation at Mediator Conference on March 14 in Fort Lauderdale

Mary Greenwood is giving a presentation on "Ethically Marketing Alternative Uses and Applications for Certified Mediators." She will talk about alternative uses of a mediator certification such as Online Mediation, Online Arbitration, Game Theory, Workplace Mediation, Negotiations. and Ombudsperson.

She will also cover marketing topics such as blogging, writing books, developing your niche, social networks, volunteer mediation, and ethics in marketing.

This is part of the 2009 Annual Mediator Seminar sponsored by the Association of South Florida Mediators and Arbitrators. The Seminar will be held at the Tower Club on the 28th floor of the Regions Bank Building at Broward Blvd. and S.E. Third Avenue in Fort Lauderdale from 8:30 to 5:00.

Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of eight book awards

Best How To Book, Reader Views Book Awards

Finalist, ForeWord Book of the Year Awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

How To Mediate Like A Pro is Finalist in ForeWord Book of the Year Awards

How To Mediate Like A Pro is a Finalist in the Self-Help Category in the ForeWord Magazine's Book of the Year Awards. The winners will be announced at the Book Expo in New York City May 29, 2009.

This is the eighth book award that How To Mediate Like A Pro has won.


Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate Like A Pro: 41 Rules for Resolving Disputes,
Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of eight book awards
Finalist ForeWord Magazine
Best How To Book, Reader Views Book Awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com

How To Mediate Like A Pro Wins Best How To Book in Reader Views Book Awards

How To Mediate Like A Pro has won first prize in the Reader Views Book Awards in the How To Category.

This is the seventh book award for How To Mediate Like A Pro.

Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes,

Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of seven book awards
Best National Book Award, Law Category

Winner, How To Category, Reader Views Awards,
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit Award, South Florida Writers Association

Honorable Mention, London Book Festival
Email: howtonegotiate@aol.com
www.marygreenwood.com