Rule 17: How To NegotiateLike A Pro
One of Mr. Obama's first act as President-Elect was to make an apology to Nancy Reagan. When asked about contacting former Presidents, he had said that he had talked to all living Presidents. He also said he did not want to get into a "Nancy Reagan thing" with seances.
Realizing his mistake, Obama said the remark was "careless and off-hand." He called Nancy Reagan and apologized and he reported back that they had a warm conversation. It turns out that she really did not have seances, but allegedly consulted an astrologer concerning his calendar according to a book written about Reagan's presidency. There were also reports in the press that Hillary Clinton conjured the spirit of Eleanor Roosevelt although it was not really a nouance.
Nevertheless, in any kind of mediation, negotiation, or snafu, being willing to apologize is a a good way to resolve the situation. However, it must be heartfelt. Many people find giving an apology difficult. Somehow it gets stuck in their craw and they blurt out an "I'm sorry." with no feeing.
Why is an apology so important? It is a way to give the other side respect, dignity, and vindication. If you make fun of a former first lady, action must be taken very quickly, Obama had to take responsibility for the remark. Sometimes explaining what you really meant can make things even worse. I would love to have known what he actually said to Nancy Reagan. Hopefully they will get a laugh out of it the next time they visit.
Rule 20 How To Mediate Like A Pro
Mary Greenwood, Mediator, Attorney and Author of
How To Negotiate LIke A Pro: 41 Rules for Resolving Disputes, Winner of six book awards
Best How To Book, DIY Festival
Runner Up, New York Book Festival, E-Book and Self-Help Category
Finalist ForeWord Magazine Book of the Year Awards
Finalist, Best National Book Awards, Self-Help Category
Honorable Mention, London Book Festival
How To Mediate Like A Pro: 42 Rules for Mediating Disputes
Winner of five book awards
Best National Book AWard, Law Category
Best E-Book, New York Book Festival
Best How To Book, Beach Book Festival
Best E-Book, Indie Excellence Awards
Spirit AWard, South Florida Writers Association
Email: howtonegotiate@aol.com
www.marygreenwood.com
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